Legal notice

1. Publisher

In accordance with Articles 6-III and 19 of French Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy (L.C.E.N.), the publication of the site ouioweb.com is managed by:

2. Hosting provider

The site ouioweb.com is hosted by:

3. Intellectual property

All elements making up this site (texts, graphics, logos, icons, images, audio or video clips, software, layout and any other content) are the exclusive property of Ouioweb or are used under licence granted to Ouioweb.

Any reproduction, representation, modification, publication or adaptation, in whole or in part, of these elements, by any means or process, is prohibited without the prior written authorisation of Ouioweb, under penalty of legal action for infringement (articles L.335-2 et seq. of the French Intellectual Property Code).

Trademarks and logos reproduced on the site are registered by Ouioweb or by third parties who have authorised their use. Any unauthorised reproduction of these trademarks constitutes infringement.

4. Personal data

Ouioweb processes personal data as part of its business activities and the provision of its services, in accordance with the General Data Protection Regulation (GDPR, EU 2016/679) and the French Data Protection Act of 6 January 1978, as amended.

Data collected

We only collect data necessary for the following purposes:

• Handling of contact and quote requests (last name, first name, email, phone, message)
• Provision and management of subscribed hosting services
• Support live chat (first name, email, conversation history)
• Anonymised audience measurement (pages visited, session duration)

Legal basis for processing

• Contractual performance: for the management of your orders and services
• Legitimate interest: for site security and fraud prevention
• Consent: for sending commercial communications and non-essential cookies

Retention period

Data is retained for as long as necessary for the purpose for which it was collected, and no longer than:

• Active customer data: duration of the contractual relationship + 5 years
• Prospect / contact form data: 3 years from the last contact
• Connection logs and technical data: 12 months

Your rights

In accordance with the GDPR, you have the following rights:

• Right of access: obtain a copy of your data
• Right to rectification: correct inaccurate data
• Right to erasure: request deletion of your data
• Right to portability: receive your data in a structured format
• Right to object: object to certain processing
• Right to restriction: restrict processing in certain cases

To exercise these rights, contact us at mesdonnees@ouioweb.com. You may also lodge a complaint with the CNIL (French Data Protection Authority).

Transfers outside the EU

Ouioweb does not transfer personal data outside the European Union, except for the use of the transactional email service Brevo (formerly Sendinblue), a French company whose servers are located within the EU.

5. Cookies

A cookie is a small text file placed on your device (computer, smartphone, tablet) when visiting a website. It stores information relating to your browsing.

Cookies used on this site

• Essential technical cookies (consent not required): necessary for the operation of the site: PHP session, chat identifier, display preferences.
• Audience measurement cookies (consent required): used to measure traffic and visitor behaviour in an anonymised way.

Managing your preferences

On your first visit, a banner lets you accept or refuse non-essential cookies. You can change your choice at any time by clearing your browser cookies or through its privacy settings.

For more information on cookies and your rights, visit the CNIL website.

6. Limitation of liability

Ouioweb strives to ensure the accuracy and updating of information published on this site. However, Ouioweb cannot guarantee the accuracy, completeness or timeliness of the information published. Users acknowledge that they use this information at their sole responsibility.

Ouioweb declines any liability in the event of interruption or unavailability of the site, occurrence of bugs, or damage resulting from fraudulent intrusion by a third party leading to a modification of the information made available on the site.

The information presented on this site does not constitute legal, tax or financial advice. It is provided for informational purposes only.

7. Hyperlinks

The site ouioweb.com may contain links to third-party websites. Ouioweb has no control over these sites and declines any liability regarding their content, privacy practices or availability.

Any link pointing to ouioweb.com must be subject to prior written authorisation from Ouioweb. Deep-links (direct links to an internal page) are subject to the same condition.

8. Applicable law and jurisdiction

These legal notices are governed by French law. In the event of a dispute relating to their interpretation or execution, and failing an amicable resolution, the French courts shall have sole jurisdiction.

For any question regarding these legal notices, you may contact us at: contact@ouioweb.com